Frequently Asked Questions
Q1:
Are you a manufacturer or trading company?
We're a company that combines production and trade, specializing in integrated industry and trade. We exclusively operate as a factory focusing on pet items.
Q2:
Can I get a free sample?
Yes, you can, but we collect a basic sample charges, once order confirmed, sample charge can be cut from order.
Q3:
Can we customize our logo on pet items?
Certainly, we gladly accept customized logos. Please get in touch with us and provide your logo in PDF or AI format. We will ensure you receive a competitive quote.
Q4:
Do you offer OEM and ODM services for pet products?
Yes, we offer comprehensive OEM/ODM services and welcome customized designs to meet your specific requirements.
Q5:
What shipping options are available?
We can arrange shipment by sea, railway, air, express, and FBA shipping to suit your logistics preferences.