Who are we?
We are a professional manufacturer of smart pet products that integrates R&D, production, and marketing. We have 13 years of experience in pet supplies and offer comprehensive OEM/ODM services.
How can we guarantee quality?
Quality is our priority. We always provide a pre-production sample before mass production and conduct a final inspection before shipment. Our production capacity for pet smart feeders is 10,000pcs/Month.
What is the Minimum Order Quantity (MOQ)?
For online orders, the MOQ is 4 or 6 PCS per model depending on the product. For OEM/ODM orders, our standard MOQ is 500pcs per model, though we accept smaller trial orders to get started.
What is your delivery time?
Sample orders are typically processed within 7 working days. For bulk orders, the delivery timeframe is between 7 and 30 working days depending on the order volume.
What shipping methods can I choose?
For small orders, we use air express (DHL, UPS, TNT, FedEx, etc.) which takes about 7 days. Large orders can be shipped by air (approx. 14 days) or by sea (approx. 30 days).
How do you protect buyer rights?
We typically send a sample for confirmation before the main production begins. Every order is manufactured exactly to your requested specifications to ensure satisfaction and quality consistency.